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FAQ: What are your shipping charges?

Budget Shipping- $6.95 Flat Rate Per Order. Multiple items included.

Please allow 7 to 10 business days for delivery. Orders are shipped via the best method available depending on the weight, value, contents, and delivery location. The Budget Shipping Methods include USPS First Class Mail, USPS Priority Mail, USPS Media Mail, UPS Mail Innovations and/or UPS/Fedex Ground. Please Note: If there are any restrictions regarding the shipping method to the shipping address you have given, please insert your comments in the Special Instructions box provided on the order page. All orders shipping via USPS must include a valid postal address. Signature upon delivery required for shipments over $200

FAQ: What Is Your Return Policy?

Answer: We will accept returns within 14 days of shipment for unopened and undamaged products. If you receive a product damaged or defective, contact must be made within 3 days of receiving the product for return instructions. We will issue a full refund, less shipping, on all products, provided these guidelines are followed.

FAQ: Why are some products listed more than once with different prices?

Answer: This is due to packaging differences. The lowest price is usally a sleeve ( a disk in a paper or cardboard package), while the higher priced item will be a retail plastic jewell or retail box. The contents will usually be the same, unless additional contents are noted in the description. Email us through the "Contact Us" link prior to ordering if you need more information on a product.

FAQ: Is your checkout secure?

Answer: Yes. We use PayPal, secured by Verisign. When the PayPal/credit card page is displayed, notice the lock symbol at the top (or bottom) of your browser screen. This confirms secure checkout. If your security software prompts you about allowing non-secure data, select 'No'. PayPal merchant service allows payment with a PayPal account, or with a major credit card or e-check if you do not use PayPal.

FAQ: Why don't you have live contact?

Answer: We may in the future, but e-mail has worked well for our format. We feel most issues and questions can be solved by e-mail.

Feel free to contact us for more detailed information on any product.

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